Ten short years ago, to make an impression with consumers retailers relied on
print and media ads, storefront and storewide displays. Advertisements brought
customers in and the shopping experience completed the sale. How the world
has changed! The internet is now used by more than 50% of consumers for
product research, store locaters and more and more for the final shopping
experience. Merchandising can now have a bigger impact through a website
than it can in the store.
However, the reverse is also true. Create
the wrong user experience on the website and you can lost the customer as fast
as they found you in a search engine. Worse yet, a site poorly optimized
for the search engines may never get found.
Multi-channel sales are here to stay and are not
limited solely to consumers as the target audience. Your distributors want to place orders in a secured environment
that clearly provides their volume pricing. Even your own sales group
wants access to detailed product and customer account information from outside
of the facility.
However, unlike the famous line from the movie
merely having a website does not assure that "if you build it, they will come."
Especially for retailers, there is a tremendous opportunity to streamline order
processing when the website is fully integrated to your back end to
provide pricing, inventory levels, automatic submission of orders and payment
information.
InSiteCommerce is the only ecommerce platform that
provides a fully integrated solution the ties the enterprise ERP to your website
and allows complete flexibility in the design and content of your site.