Integrations » B2B & B2C
EPICOR
We fully integrate with the Epicor software brand to provide ecommerce software solutions that are essential to the logistics of retail, manufacturing and distribution. Epicor was founded in 1984 under the name Platinum Software Corp. and has become a leading supplier of software applications that improve the communication between point of sale, warehouse, accounting back-end systems and retail management. Being able to know what you have in stock when a customer asks for a specific product is essential to winning or losing that customer's business. Promising something you can't deliver and covering it up with excuses won't go far in the world of ecommerce.
We fully integrate with the Epicor Enterprise Selling software to offer a communications hub that allows your sales team to provide up to the minute answers on product details, inventory stock and delivery timeframes. Cross channel order management is the tool that allows your sales team to communicate digitally with inventory warehouse personnel to provide real-time updates on product availability. Stocking every product all the time in every warehouse location is near impossible but if an item is out of stock in one location, our enhanced integration with Epicor allows your sales team to search and find the product in your chain-wide inventory. You can then provide customers with accurate information on where the product is available, when it can be delivered and even expedite the process through integration with the order and shipping applications in your system.
We also provide full integration with Epicor's merchandising applications so you can manage your stock inventory to maximize return on investments. Coordinating the merchandising process with our ecommerce software solutions allow you to determine prices of new products and reduced costs for overstocked products. You can also use this program to cross communicate with your warehouse so you know which products are being sent to which stores and what stores will require more of a particular product. While this seems simple enough it can become a logistical nightmare if your sales team and retail managers are not communicating in real-time with warehouse staff and vendor suppliers. Being able to know exactly what you have and where you have it will eliminate confusion, wasted time and customer complaints. Using our enhanced ecommerce software to integrate with Epicor creates seamless communication across your business platform.





